Frequently asked Questions

You can see the price to pay by entering your dates in the search field on the home page. Instant discounts are applied depending on the period and duration chosen. The available car models are displayed directly in the search results. We will communicate with you within 48 hours of your booking in order to confirm it and to explain the sequence of the events.

For each car rental, our customers can choose from three ALL RISK insurance plans, with or without a deposit.

STANDARD all-risk insurance (With deposit): The customer's maximum liability is capped at the deductible amount applied to the rented car model (between 600 and 2000 euros). Standard insurance does not, however, offer any coverage for theft, or glass, headlight and tire breakage.

COMFORT all-risk insurance (Reduced deposit): Comfort insurance works the same way as standard insurance but with a reduced deposit (between 400 and 1500 euros), and also covers theft and glass and headlight breakage.

SERENITY all-risk insurance (No deposit): this very popular insurance gives you the option to rent a car without leaving a DEPOSIT or having a DEDUCTIBLE to pay in case of damage. The customer can drive with complete peace of mind; only the days the vehicle is immobilized remain their responsibility, capped at 20 days in the event of total loss of the vehicle.

No, it is not possible to cover our cars with your credit card insurance. However, it is possible for you to make a claim with your credit provider depending on your bank's terms and conditions.

YES, it is possible to rent a car from our agency without leaving a deposit by opting for SERENITY insurance whose price is calculated according to the model and the duration of the rental, the agency assumes all damage that may happen to a vehicle.

The deposit depends on the insurance policy you take out (it varies between 400 and 2000 euros depending on the model of the rented car). It is payable only in cash on the day of delivery of the vehicle. When you opt for serenity insurance, you will not have any deposit to leave nor any insurance deductible in case of a claim.

When you take out Comfort insurance, you will have a deposit to leave, payable only in cash on the day of delivery of the car.

We deliver the rented car to Algiers airport on the day of your arrival. The service is available 24 hours a day, every day of the week.

Yes, our delivery service is offered free of charge during opening hours (between 7am and 6pm), outside this time (between 7pm and 6am), the service is provided but paid to cover the costs of mobilizing staff.

Yes, it is possible to request delivery to your address or your hotel in Algiers and the surrounding area for a surcharge.

The TOTAL amount is payable in cash only on the day of delivery of the car. The amount corresponds to the total rental cost minus the deposit paid online to confirm your car reservation, in the currency that corresponds to your country.

Yes, partial or full payment of your car reservation by bank card is possible. Please request it via WhatsApp at +213 669 60 36 91 to process it.

For certain dates, particularly those corresponding to high demand, we require the payment of a deposit to confirm your reservation.

You can write to us at any time on the Contact page or via WhatsApp at the following number +213 669 60 36 91

No. Your reservation will not be canceled in case of delay. Our agent will be at the RDV at no additional charge.

Yes, due to severe restrictions imposed by our insurers, the minimum age of our clients must be over 28 years.

No, our cars are non-smoking. Violating this regulation will result in a fine of 30,000 DA.

NO, our rentals are valid only within Algerian territory. Please note that vehicles not suited for desert conditions cannot be rented for a trip to southern Algeria.